Common questions on commercial air conditioning, maintenance, airside work and call-outs, answered by the Arctic Cooling team.
At least once or twice a year for most commercial systems, and more for heavy-use or critical sites. Regular servicing holds your manufacturer warranty, keeps efficiency up and catches faults early. A maintenance contract takes it off your hands.
It depends on the system, the building and the access. We don’t quote blind — we survey the site, then give you a clear price.
Often yes, especially for external units on listed buildings or in conservation areas. We’ll flag it during the survey and advise on what’s needed.
It comes down to the lease, but it’s usually the party responsible for the plant under the lease terms. If you’re not sure, we can help you work out what you’re responsible for maintaining.
Commercial systems are larger, run harder, and are built around the building’s use, occupancy and uptime needs. They need specifying, installing and maintaining to a different standard — which is what we do.
Yes. We hold airside signatory status, driving permits and passes at Heathrow, Gatwick and Stansted, in our own name.
Yes — same-day reactive call-out for all clients, and 24/7 cover for clients on a maintenance contract.
London, the Thames Valley and the South East, based around Heathrow and working out to Gatwick and Stansted.
