Commercial HVAC maintenance and PPM contracts across Heathrow, West London and the M4 corridor. Same-day call-out for all clients, up to 24/7 on contract. Talk to us.
Planned maintenance is the cheapest way to keep commercial plant running. A failed compressor on a Monday morning costs far more than the visits that would have caught it. Our commercial HVAC maintenance contracts service air conditioning, refrigeration, ventilation, chillers, air handling units and mechanical systems across Heathrow, West London and the M4 corridor, finding faults while they’re still small and keeping your manufacturer warranties intact.
We’re an F-Gas certified contractor with approaching 40 engineers, and we self-deliver every trade in-house. That matters for maintenance more than anywhere else: when one contractor holds your whole plant list, there’s no argument over whose kit failed and no gap between trades. We hold airside clearance at Heathrow, Gatwick and Stansted in our own name. If we can keep equipment running through a live airport’s constraints, we can keep yours running.
An air conditioning maintenance contract is a fixed schedule of visits planned around your site, not an invoice you only see when something breaks. Here’s what’s in it.
Scheduled PPM visits. Planned preventative maintenance with visit frequency set by the type of kit and how hard it works, not a generic timetable. You get a service record for each asset, which is what your insurer and your warranty provider want to see.
Faster reactive response. Every client gets same-day reactive call-out. On a contract, that response gets quicker and can go up to 24/7 cover, set around how critical your site is.
Warranty protection. Manufacturers require documented regular servicing to keep their cover valid. Skip it and a warranty claim can be refused. Our maintenance keeps that paper trail current. As a Daikin D1 installer, the highest tier Daikin runs, we can support extended warranties on Daikin equipment.
One contractor across all your plant. Air conditioning, refrigeration, plumbing, electrical, ventilation, chillers and catering equipment on a single contract, one point of contact, one asset list.
Reactive cover isn’t a perk we hold back for contract clients. Every client we work with gets same-day reactive call-out. What a contract changes is the speed and the guarantee: we already hold your asset list, we know your site, and your response time is agreed in writing rather than fitted in around everyone else. For sites where downtime stops trading or breaches compliance, we set tighter cover, up to 24/7. If you have a live breakdown right now, see our emergency call-out page.
We’re based around Heathrow, so West London and the Thames Valley (Hounslow, Slough, Staines, Uxbridge, the M4/M25 corridor) is where we respond fastest. We cover the whole of across Heathrow, West London and the M4 corridor including Gatwick and Stansted, where our airside clearance gives us the same access we have at Heathrow.
Same-day when you need us
Commercial air conditioning maintenance covers more than splits and cassettes. We look after the full range of plant that keeps a building running.
Split systems, multi-splits, VRF and VRV. Filter cleaning, coil checks, refrigerant and F-Gas leak checks, controls and drainage. More detail on our commercial air conditioning page.
Cold rooms, walk-ins, cellar cooling and process refrigeration, where a failure means stock loss on top of downtime. Our refrigeration service covers servicing and repair on the same contract.
Chiller maintenance is where planned servicing pays back hardest, because a chiller failure usually takes a whole building’s cooling with it. We service and repair air-cooled and water-cooled chillers, checking refrigerant charge, pressures, pumps, controls and water quality on a schedule matched to the plant.
Pumps, pipework, tanks and the water systems that feed your mechanical plant, maintained on the same visit as the rest of your building rather than passed to a separate contractor.
Electrical maintenance and testing on commercial premises, covered under our NICEIC Approved Contractor status. One less trade split across a different supplier, a different invoice and a different call-out number.
Air handling units, supply and extract systems, belts, bearings, filters and dampers. See our mechanical and ventilation page for the full scope.
Commercial kitchen refrigeration and catering plant, kept on the same maintenance schedule as the rest of your building.
Facilities managers and main contractors want the paperwork in place before we’re allowed on site, so we hold it. We’re SafeContractor approved and hold Constructionline Gold, covering the health and safety and procurement checks most main contractors ask for. Our electrical work sits under NICEIC Approved Contractor status for commercial installations, and on the mechanical side we’re Daikin D1 and a Mitsubishi approved partner. Every engineer working on refrigerant is F-Gas certified.
We walk your site and see every piece of plant in person. No pricing off a spreadsheet you filled in.
We build a full register of your equipment, its condition and its service needs. That list is the backbone of the contract and it’s yours.
We set visit frequency per asset and plan the year around your operation, so servicing lands when it suits your site rather than ours.
We agree your response times in writing, set by how critical each site is, up to 24/7 for the ones that can’t stop.
Every sector carries a different risk if plant fails: stock loss, downtime, a compliance breach, a guest complaint. The contract gets built around whichever matters most on your site. We maintain plant across aviation, data centres, logistics, hotels, healthcare and commercial offices. See the sectors we work in for how contracts differ by building type.
Costs depend on how much plant you have, how critical it is and the response level you need, which is exactly why we survey before we quote rather than guess. If you want a straight answer on what a contract for your building would cost, get in touch and we’ll book a site survey.
Arctic Cooling is the founding division of Arctic Group. Alongside us sit Arctic Scaffolding, Arctic Glazing and Arctic Fire — so where a project needs access built, a façade glazed or a fire compartment reinstated, it stays under one group, one set of accreditations and one point of
contact.