Arctic Cooling looks after the plant that can’t stop: baggage screening halls, aircraft on stand, data rooms and hospital plant rooms. We cover five trades with our own engineers, so one firm owns the job from survey to sign-off.
We’ve traded since 2016, and we hold airside clearance at Heathrow, Gatwick and Stansted in our own name.
Arctic Cooling is a commercial M&E contractor based around Heathrow, delivering mechanical and electrical building services across Heathrow, the Thames Valley and the wider West London and the M4 corridor. We self-deliver all seven of our trades in-house with our own engineers, so one firm carries the job from survey to sign-off. We’re approaching 40 engineers, we’ve traded since 2016, and we hold airside clearance at Heathrow, Gatwick and Stansted in our own name. That last point tells you most of what you need to know about how we work.
A live airport is one of the most controlled places in the country to work. Every engineer is vetted, every vehicle permitted, and every task is planned around operations that never pause. Our airside signatory status, driving permits and engineer passes are held by Arctic Cooling directly, not borrowed through a third party.
We hold multiple contracts for the cooling that keeps Hold Baggage Screening running at Heathrow, and we repair the Pre-Conditioned Air units that serve aircraft on stand. Every client gets the same planning and discipline.
Most commercial M&E work gets split between separate firms: one for the air conditioning, another for the electrics, someone else for the pipework. When something goes wrong between trades, each one points at the next.
We were set up to remove that. Air conditioning and refrigeration, electrical, plumbing, catering, and mechanical and ventilation all sit in-house, backed by planned and reactive maintenance across every trade. That means one team to call and one team accountable for the result.
We’re a commercial HVAC contractor with the depth to staff full projects and the responsiveness to handle call-outs. Approaching 40 engineers are employed and managed by us directly, backed by subcontractors when a programme needs the numbers. We’ve traded since 2016 — nearly a decade — and in that time we’ve built a client list that runs from airlines and airport operators to national retail and property management.
On geography, we’re built around Heathrow — our office sits in Longford, West Drayton, right on the airport’s doorstep. West London and the Thames Valley are our core — Hounslow, Slough, Staines, Uxbridge and the M4/M25 corridor — then Greater London, then the wider West London and the M4 corridor. Our airside clearance at Gatwick and Stansted is why we work confidently down into Surrey and Sussex and out into Essex.
Facilities managers and main contractors check credentials before they check anything else, so ours are held and current. We’re F-Gas certified for refrigerant handling, SafeContractor approved, and hold Constructionline Gold, the higher membership tier on the industry’s main pre-qualification database. Our electrical trade carries NICEIC Approved Contractor status for commercial work. On top of that, we hold Daikin D1 status — Daikin’s highest installer tier, which lets us offer extended manufacturer warranties on Daikin kit — and we’re a Mitsubishi approved partner. Between them, these accreditations cover most of what a procurement team checks before they’ll put a contractor on a tender list. The full list, with what each one means for your job, is on our accreditations page.
Available on all D1 installs
Our engineers are directly managed by us, trained for controlled sites and accountable to the same standard whether they’re airside at Heathrow or in your plant room.
Whether it’s a planned install, a maintenance contract or an urgent breakdown, the same engineers who work airside handle your site. Send us the details and we’ll tell you plainly whether we’re the right contractor for it. Get in touch through our contact page.
Arctic Cooling is part of Arctic Group.
One accountable contractor removes the blame-chain you get when separate firms each deliver a slice of the job and point at each other when something fails. It also makes scheduling easier, because the trades are planned against each other instead of chased between different companies. Arctic self-delivers seven trades in-house with minimal subcontracting, so there’s a single point of responsibility for the whole job.
We offer same-day reactive call-out for all clients. Maintenance-contract clients get a faster response and can have up to 24/7 cover written into their agreement, which is a benefit of holding a contract with us rather than a blanket promise to every caller.
